FraudSmart® Training

The Virtual Instructor-Led Training (vILT) FraudSmart® courses were designed for the new “frontline” claims personnel. These live, interactive, one-hour virtual presentations provide opportunities to participate in class and engage with the instructor. Users can choose different training topics to create a more personalized training program. These virtual sessions utilize a webinar platform. The instructors for each topic are industry experts and professionals. These courses have also been approved for continuing education credits in certain states.

Webinars work best with Google Chrome or Firefox. Internet Explorer may cause issues with poll questions.

To request CE credit, the following criteria must be met:

Attend session via computer (CE credit cannot be provided if attending the session via phone call only)
Attend session for a minimum of 55 minutes
Respond to all poll questions

Pet Insurance Fraud

December 3, 2024

This course delves into the intricate world of Pet Insurance Fraud, providing learners with a well-rounded understanding of its dynamics, impacts, detection, and prevention strategies. Designed for professionals in the insurance industry, veterinary services, regulatory bodies, and anyone interested in the ethical and legal aspects of pet insurance, the course offers valuable insights into this increasingly relevant field.

CE Credits Not Available

12:00 - 1:00 PM CST

Identity Theft & Fraud

December 5, 2024

This course provides an overview on how to prevent being a victim of identity theft and explains the identity theft problem and the effects on the insurance industry. Identity theft indicators and action steps are explained. This course is suitable for people who work claims, underwriting, and other insurance company personnel.

CE Credits: DE, FL, NC, & TX

12:00 - 1:00 PM CST

Auto Finance Fraud

December 10, 2024

Fraudsters engage in numerous schemes to obtain vehicles, and this course provides an overview of the rapidly growing trend of auto finance fraud. Learn the schemes that are used to fraudulently obtain vehicle financing and vehicles from dealerships and private sellers and action steps to guide your investigations.

CE Credits: DE, FL, NC, & TX

12:00 - 1:00 PM CST

Intro to Insurance Fraud

December 11, 2024

This course covers the A to Z of insurance fraud, from the different schemes people use to defraud companies, to indicators of questionable activity. It’ll dive into how these cases are prosecuted and what steps both individuals and institutions can take to fight back. Real-world case studies will help students see how all these concepts come to life and will help insurance professionals to better understand and tackle insurance fraud.

CE Credits: DE, FL, NC, & TX

12:00 - 1:00 PM CST

Preparing a Case for Prosecution

December 12, 2024

This course is designed to equip legal professionals, investigators, and students with the know-how to tackle insurance fraud cases effectively. Through a comprehensive breakdown of essential topics like the definition and extent of insurance fraud, proof requirements, and case preparation, participants will acquire both theoretical knowledge and practical skills. The course aims to go beyond the basics, delving into assembling a robust case and understanding what prosecutors need for a successful prosecution. Whether you're a seasoned pro or new to the field, this course offers a structured approach to making your criminal prosecutions of insurance fraud more effective.

CE Credits: DE, FL, NC, & TX

12:00 - 1:00 PM CST