NICB's direction, organizational structure, budget and overall goals are overseen by the President and Chief Executive Officer, Joseph H. Wehrle, Jr., NICB staff, and by a Board of Governors.
NICB Senior Management
Joseph H. Wehrle, Jr.
President and Chief Executive Officer
Mr. Wehrle joined NICB in 2008 as Senior Vice President and Chief Operating Officer and was elected to his current position later that year. He is responsible for directing NICB’s overall operations, strategic planning, administrative management and reporting to the Board of Governors.
Previously, Mr. Wehrle served as the President of USAA Property and Casualty Insurance Group, which he joined following a 33-year career in the United States Air Force. He retired from the military in 2003 as the Air Force Assistant Vice Chief of Staff with the rank of lieutenant general.
Mr. Wehrle received his undergraduate degree from the U.S. Military Academy at West Point, a master’s degree from the University of Utah, and is a graduate of the Air Force Air Command and Staff College and the National War College.
James K. Schweitzer
Senior Vice President and Chief Operating Officer
Mr. Schweitzer joined NICB in 2008 as Senior Vice President and Chief Operating Officer.
As former Director of the South Carolina Department of Public Safety, Mr. Schweitzer led 1,500 employees charged with enforcing traffic, motor vehicle and motor carrier laws, providing security for public officials and state properties, and administering highway safety and criminal justice grant programs.
Prior to becoming Director of Public Safety, Mr. Schweitzer served over 33 years with the Federal Bureau of Investigation. He began his FBI career in Tampa, Florida, and served in a variety of assignments in the field and at FBI Headquarters in Washington, D.C. Mr. Schweitzer served as Chief of the Instruction Section at the FBI Academy responsible for the FBI National Academy Program and post 9/11/2001 as Chief of the New Agent’s Training. In 2002, Mr. Schweitzer was appointed Special Agent in Charge of the Columbia, South Carolina, FBI office where he oversaw the creation of a Joint Terrorism Task Force and the opening of a Computer Crime Center.
Mr. Schweitzer holds a Bachelor of Arts degree in Criminal Justice from the University of South Florida. He also completed executive programs at the Harvard Kennedy School of Government and the Kellogg School of Management. In 2006, he completed the FBI National Executive Institute.
Daniel G. Abbott
Senior Vice President and Chief Information Officer
Mr. Abbott joined the Insurance Crime Prevention Institute in 1987 as a Special Agent and served until it merged with the National Automobile Theft Bureau in December 1991 to form NICB. In his current role, he oversees the Information Technology and Data Analytics Departments; directs technology initiatives with NICB members, law enforcement agencies and the Insurance Services Office; and serves as the architect of new anti-crime technology developments. Mr. Abbott is also the NICB’s representative on the North American Export Committee, the National Law Enforcement Telecommunications System, and the Illinois State Police LEADS Advisory Policy Board.
During his more than 20-year tenure with NICB, in addition to serving as a Special Agent investigating organized insurance rings, Mr. Abbott has also served as Director of Property and Casualty Operations. He is a graduate of Illinois State University.
Senior Vice President and Chief Financial Officer
Mr. Jachnicki joined NICB in 1994 and was promoted to his current position in 1996, when he was also elected as the organization’s Treasurer. In addition to serving as the senior financial executive responsible for NICB's accounting, auditing, budgeting and investment strategies, Mr. Jachnicki directs NICB new business development initiatives and works in conjunction with the President and Chief Executive Officer on strategic planning efforts.
Prior to joining NICB, Mr. Jachnicki was the Vice President of Finance at Inter Financial Group, a Chicago-based hotel and management company. He received his undergraduate and master’s degrees from Dominican University and earned a certificate in Strategies in Nonprofit Management from the University of Chicago.
Andrew J. Sosnowski
Senior Vice President and General Counsel
Mr. Sosnowski joined NICB in March 2010 as Senior Vice President and General Counsel. He has practiced law for over 30 years with an extensive background in criminal prosecution, having served for more than 15 years as a Chief Prosecutor in various counties in Illinois. He is the former Deputy General Counsel for the Illinois Department of Children and Family Services and comes to NICB from his own private practice where he represented various types of individuals, including plaintiffs in personal injury litigation.
Mr. Sosnowski is an adjunct professor of law at Judson University and Elgin Community College. He is a graduate of Loyola University (BA), University of Notre Dame (MSBA) and Drake University (JD).
Karen A. Graczyk
Vice President, Information Technology
In March of 2018, Ms. Graczyk was promoted to Vice President of Information Technology. In her current role, she is responsible for the strategic direction and functions of information services in support of NICB’s key business initiatives.
Ms. Graczyk joined the National Automobile Theft Bureau in 1988 as a systems clerk and was responsible for a number of administrative tasks until NATB merged with the Insurance Crime Prevention Institute in 1991 to form the NICB. She ascended through two different managerial positions until she was promoted to Director of Information Technology in 2004.
Ms. Graczyk received her bachelor’s degree in Business Administration (Information Systems Management) from Governors State University and her master’s degree in Information Security from Lewis University.
Vice President, Government Affairs
Based in its Chicago-area headquarters, Mr. Haskins leads NICB’s Government Affairs team, and is responsible for overseeing and developing the organization’s legislative and regulatory strategy at the state and federal level. Mr. Haskins previously served as the Director of Government Affairs for NICB managing state government affairs activities for the Southeast, Southwest, Northeast and Northwest Regions.
Before joining NICB, Mr. Haskins served as the Anti-Fraud Coordinator with the National Association of Insurance Commissioner (NAIC) responsible for coordinating all anti-fraud regulatory and legislative efforts on behalf of the state Departments of Insurance of the 50 states, U.S. territories and the District of Columbia.
Mr. Haskins earned a bachelor's degree from Florida State University in Political Science and Criminology and holds the Certified Fraud Examiner and Certified Fraud Specialist designations. Mr. Haskins has served on numerous state and federal working groups and task forces including co-chairing the Insurance Sub-committee for the U.S. Department of Treasury, Bank Secrecy Act Advisory Group (BSAAG) and serving on the California Advisory Task Force on Insurance Fraud.
Vice President, Communications
Ms. Kelley is the vice president for communications based in the NICB Chicago office. She is responsible for developing and managing communications activities and media inquiries for NICB. She works directly with local experts to advance the NICB goals through effective communications to key audiences, including members, opinion leaders in the news media and other third-parties.
Prior to that, Ms. Kelley was the assistant vice president for public affairs at APCIA. She also spent time as an on-air reporter for CBS affiliate WTOC in Savannah, Ga., and was also an on-air reporter for NBC affiliate WPBN-WTOM in Traverse City, Mich.
Ms. Kelley graduated with honors from Loyola University Chicago with a Bachelor of Communication Studies. She has earned a Master of Education from Cappella University. She is also currently enrolled in the Master of Public Policy and Administration at Northwestern University.
Barbara M. Low
Vice President, Human Resources
Ms. Low joined NICB in 2005 and oversees the human resources and employee benefits programs for NICB. She has extensive experience in human resource management, assessment, corporate university development, coaching, performance and change management, and is an adjunct professor in the Brennan School of Business at Dominican University in River Forest, Ill.
Ms. Low was a business consultant for more than 15 years prior to joining NICB. She earned her undergraduate degree from the University of Wisconsin and master’s degree from Benedictine University.
Vice President, Learning & Development
Based in its Chicago-area headquarters, Mr. Sinno leads NICB’s Learning and Development team, and is responsible for overseeing and developing the organization’s training-related initiatives with NICB member companies, law enforcement agencies and NICB employees. He also directs the National Insurance Crime Training Academy (NICTA), which offers online, anti-fraud training to the property/casualty insurance industry.
Mr. Sinno has extensive experience in instructional design/adult learning theory, human performance technology, leadership development and change management. Before joining NICB, Mr. Sinno held Learning and Development leadership positions in the pharmaceutical, healthcare and parking logistics/management industries.
Mr. Sinno served in the US Navy prior to attending Southern Illinois University–Carbondale where he earned his bachelor’s degree in Electronics and master’s degree in Education.
Vice President, Data Analytics
Mr. Smidt is the Vice President of Data Analytics. He has been employed at NICB for more than 25 years, holding various positions, including Programmer, Membership Director and Information Technology Manager.
His current responsibilities as Vice President include supervision of the efforts of approximately 35 analysts to produce timely and actionable data analytical products. Mr. Smidt directs both the proactive identification of insurance fraud and crime across all lines of business for the benefit of insurance companies; local, state and federal law enforcement; and the tactical analytical products created for criminal prosecution of insurance fraud.
He is a graduate of Lewis University with a Bachelor of Science degree in Business Administration and is currently pursuing his master’s degree in Organizational Leadership.
George C. Worsham
Vice President, Member Services
Mr. Worsham joined NICB in 1993 and was promoted to his current position of Vice President, Member Services in 2018. He is responsible for overseeing membership recruitment and retention efforts for the NICB’s more than 1,300 member property-casualty insurance companies, self-insured members and strategic partners. He also oversees marketing strategy efforts for the organization.
Prior to his current role, Mr. Worsham was Director of Field Operations–Midwest Region since 2006 where he oversaw about 40 field agents, analysts and investigative specialists across 14 states. He also oversaw operations of the region’s Chicago Major Medical Fraud Task Force. Mr. Worsham began his tenure at NICB as an agent in the state of Georgia. Prior to joining NICB, he served in law enforcement.
Mr. Worsham has a degree in Criminal Justice from the University of Georgia. He holds a Fraud Claim Law Specialist (FCLS) designation.
Chief Inspector and Compliance Officer
Mr. Boehmer joined the NICB as a Special Agent assigned to the Chicago Major Medical Fraud Task Force in August 2013. In December 2015, he was promoted to the position of Chief Inspector and Compliance Officer. His responsibilities include the evaluation of internal operations and compliance-related matters. Other duties include the evaluation of security procedures, monitoring ISO access for law enforcement and conducting inquiries when ISO misuse is suspected.
Prior to being hired by NICB, Mr. Boehmer served the Chicago Police Department for over 28 years. During his tenure there, he was most recently assigned to an FBI task force investigating public corruption in Chicago. Previously, he had extensive experience working as a sergeant in Internal Affairs as well as many years assigned to an FBI task force investigating organized gangs in and around Chicago.
Mr. Boehmer received a Bachelor of Science degree from Northeastern Illinois University.
NICB Board of Governors
Mr. Neubauer is Vice President of Property & Casualty Claims for MetLife. He joined the NICB Board of Governors in 2014.
He has claim operational and technical responsibility for field associates located across the United States. Responsibilities include staffing, employee development, customer centricity, and performance management of associates in the following areas: Homeowner Operations, Special Investigations, Vendor Relations and Catastrophe Management.
He serves on the Board of Directors for the Insurance Institute for Business & Home Safety (IBHS) In addition, he works closely with industry organizations that include the Property Loss Research Bureau and Property Claims Services.
Mr. Neubauer received his BBA degree from the University of Wisconsin System and has earned the CPCU and AIC designations from the Insurance Institute of America and the SCLA designation from the American Educational Institute along with the CIFI designation from the International Association of Special Investigation Units.
Mr. Capuzzi is currently Senior Vice President, Field Claims for Allstate Insurance. He began his tenure on the NICB Board of Governors in 2014.
He joined Allstate in July 2013 as the senior executive accountable for all automobile and property claims operations and over 5,500 claims professionals in the Eastern United States. As a member of the claims executive team, he is accountable for setting the strategic direction of the claims organization and establishing tactical priorities. In his role on the Territory Market Operating Committee, he provides claims subject matter expertise while also engaging in product, pricing and distribution decision-making. Prior to Allstate, Mr. Capuzzi was Claims Central Services Operations Business Leader for Progressive Insurance Company. He began his career at Progressive Insurance in 1985 as a claims representative.
Mr. Capuzzi is a graduate of the University of Wisconsin.
Ms. Brady is currently Vice President of External Anti-Fraud at Nationwide, where she is responsible for overseeing enterprise-wide anti-fraud practices. She joined the NICB Board of Governors in 2016.
Ms. Brady has been in the insurance business for 30 years, with more than 16 years at Nationwide in both field and home office roles. She joined Nationwide in 2000 as a claims manager, working out of the New York claims office before becoming the associate director for Specialty Claims, then director of Claims, then Claims Officer of New York before she moved to Columbus, Ohio, to become the AVP of Staff Operations. That role led her to the opportunity to become the AVP of the Special Investigations Unit.
Ms. Brady’s claims career began as an adjuster with Liberty Mutual in New York, before she moved to Kemper Insurance to become a casualty claims supervisor. She progressed through various claims positions at General Accident Insurance in New York, which merged with Commercial Union in 1998 to form CGU Insurance Company. At CGU, Ms. Brady assumed the position of Officer of the AIP Claims Field Operation.
Ms. Brady is an active member of the International Association of Special Investigations Units, and she serves on the ISO Advisory board as well as on the board of the Coalition Against Insurance Fraud. She earned her bachelor’s degree from Capital University in Columbus, Ohio.
Robert W. Bowers
Mr. Bowers is National Claims and Customer Service Leader at Westfield, where he has served various operational, change management and executive positions since 1996. He joined the NICB Board of Governors in 2019.
In his current role, Mr. Bowers is responsible for multiple P&C functions, including claims and billing functions. Rob is a transformational leader that ensures proper balance of indemnity and expense outcomes while aligning customer service objectives with competitive strategies. Previous positions included Claims Home Office Operations Leader, Organization Change Leader – Business Intelligence, Regional Executive – Central and Western Divisions and Director – Claims Research and Development. Mr. Bowers came to Westfield from Hartford Insurance.
Mr. Bowers earned his MBA from Ashland University and has a Bachelor of Science in Business Administration from Geneva College. He also has earned his Senior Claims Law Associate (SCLA), Associate in Claims (AIC) and Chartered Property Casualty Underwriter (CPCU) certifications.
Mr. Burns is Vice President of Operations – P&C Claims for State Farm. He was appointed to the NICB Board of Governors in 2018.
In his current role, Mr. Burns has responsibility for the Special Investigative Unit (SIU) and the Personal Injury Protection (PIP) and Medical Payments Coverage (MPC) units. Since beginning his State Farm career in 1996 in Arlington, Texas, as an Auto Claim Representative, he has progressed through many positions within the company. More recent positions included Assistant Vice President-Life/Health & Mutual Funds in Bloomington, Ill., and Leadership Enterprise Development Associate.
Mr. Burns received a bachelor’s degree in marketing from Marquette University and earned an Executive MBA at Southern Methodist University in Dallas.
Jeremy T. Connor
Mr. Connor serves as claims assistant vice president with responsibility for liability, physical damage and special investigations unit (SIU) operations in GEICO’s six-state, northeast region located in Buffalo, New York. Prior to accepting this assignment in 2016, he had held responsibility for liability, physical damage and SIU operations for the state of Florida since 2014.
Mr. Connor started his GEICO career in November 1995 as a claim information center associate in the company’s Woodbury, New York, regional office and progressed through all levels of liability claims and liability claims management. He also was instrumental in helping to establish several new GEICO claim operations around the country. In 2007, he was promoted to manage New York planning and control operations and, in June 2008, he became regional liability director there. In September 2010, he assumed PIP director responsibilities before being elected assistant vice president of regional claims operations in Fredericksburg, Virginia, in 2012.
Mr. Connor has a B.S. degree in finance from SUNY-Old Westbury.
Paul D. Diemer
Mr. Diemer is Senior Vice President of Risk Management for Enterprise Holdings Inc., and is responsible for the company’s operational risk management, vehicle repair, damage recovery, liability claims, insurance programs and actuarial services. In addition, he provides strategic guidance for the company’s internally developed claims technology platforms.
Mr. Diemer began his Enterprise career in 1987 and was named Area Manager for southern California in 1992. In 1996, he relocated to St. Louis to become Corporate Marketing Manager, where he led a number of company-wide marketing initiatives. In 1997, he returned to rental as Assistant Vice President for the company’s Canadian operations. In 1999, he moved to Montreal to lead the company’s Quebec operations as Vice President and General Manager. In 2003, he returned to St. Louis and was named Vice President of Claims for the company. In 2017, he was promoted to his current role, where he and his team work closely with the company’s operational leadership in North America and Europe.
Mr. Diemer has a bachelor's degree from Southern Methodist University. He currently serves on two insurance industry nonprofit boards: The National Insurance Crime Bureau (NICB) and Arbitration Forums, Inc. (AFI).
Ms. Guan is the Senior Vice President & Manager, Claims Field Operations, Medical & Special Investigation Operations for Liberty Mutual. She joined the NICB Board of Governors in 2015.
In her current role, Ms. Guan is responsible for personal line and small commercial for SIU, No Fault, Accident & Health, Tuition Reimbursement, and Workers’ Comp. She began her career with Liberty Mutual in 2004 and has worked in various positions in the Commercial Professional Service Group and Personal Market Product Management. In 2014, she assumed the Vice President, Manager for PI Claims LMS, Customer Experience, Quality Assurance and Rewards/Recognition. In 2015, she assumed her current role. Prior to joining Liberty, she worked in management consulting and investment evaluation for five years in Dalian, China.
Ms. Guan holds a Bachelor of Science in Economics and Law from Northwest University, China, and an MBA from the Krannert School of Business at Purdue University. She obtained her CPCU designation in 2007 and Associate in Claims (AIC) in 2009.
Mr. McSheffrey is Vice President of Claims Operations for The Hanover Insurance Company. He joined the NICB Board of Governors in 2014.
In this role, he has oversight of various areas of the claims organization including SIU, Subrogation, Claims Quality and Claims Technology. He has spent his entire career in the insurance claims industry, entering as a claims adjuster for Commercial Union more than 25 years ago.
Mr. McSheffrey is a graduate of Boston College. He holds both the Chartered Property Casualty Underwriter (CPCU) and Certified Insurance Counselor (CIC) designations. He is a past Chairman of the AIA Claims Technology Committee and is presently a member of the ISO Claims Council.
Matthew C. Murphy
Mr. Murphy is a Vice President within the Claim Solutions & Analytics Division of The Hartford Insurance Company. He joined the NICB Board of Governors in 2014.
In his current position, he is responsible for the oversight of the Hartford’s SIU Anti-Fraud Programs and the organization’s Strategic Business Intelligence & Analytics Operations. He joined The Hartford in early 2013 as a Vice President in the Claim Division, holding responsibility for the SIU along with The Hartford’s Medical Bill Processing & Clinical Programs. Prior to The Hartford, he spent 23 years at The Travelers Insurance Company where he held various leadership positions within their Claim — Investigative Services Division, and was involved in operations including Cyber Security Risk, Medical Fraud, and SIU Field Operations & Fire Investigations.
Mr. Murphy holds a bachelor’s degree in criminal justice from Marist College and a CFLS designation from the American Educational Institute.
Mr. Murray is Head of Claims Shared Services for Farmers Insurance. He joined the NICB Board of Governors in 2018.
In his current position, Mr. Murray is responsible for leading the business units that provide services to the Claims organization and its customers, including the Claims Contact Centers, Claims Support Services, the National Document Center, Special Investigations Unit, Strategic Initiatives, Subrogation and the Claims training component of the University of Farmers. He was promoted after serving as Head of National Operations and Property Strategy since 2015. Prior positions within the company include Claims Representative, Supervisor, and Manager with Subrogation; Specialty Staff Claims Manager with the Property operation; Zone Manager for Large Loss for the Eastern Field Property operation; Western Field Property Zone Manager; and Central Property Field Zone Leader. He has been with the company since December 2000.
Mr. Murray has a bachelor’s degree in Law Enforcement and Justice Administration from Western Illinois University.
Mr. Oppenheim is currently the Claims General Manager for the West Zone at Progressive Insurance. He joined the NICB Board of Governors in 2016.
In his current role, he is responsible for all operational aspects of the field claims organization in 19 states. This includes approximately 3,300 people working in over 100 offices and service centers. Prior to this, he held a variety of positions including national responsibility for physical damage process from 2003 to 2006. He began as a claims adjuster in 1986.
Mr. Oppenheim graduated from Stetson University in 1979 with bachelor's degree in Psychology.
Mr. Piper is Assistant Vice President – Global Head of Special Investigations for CNA Insurance based in Chicago, Ill. He is responsible for leading anti-fraud efforts inclusive of leveraging analytical resources to detect systemic organized fraud, leading investigative strategy and fulfilling regulatory and compliance requirements. He joined the NICB Board of Governors in 2019.
Mr. Piper has been active in the anti-fraud industry for the past 29 years serving in various capacities with the Coalition Against Insurance Fraud, the International Association of Special Investigation Units and the National Health Care Anti-Fraud Association.
He graduated from the University of Georgia with a Bachelor of Business Administration – Risk Management & Insurance degree and holds a Senior Claim Law Associate designation from the American Educational Institute. He is a former law enforcement officer.
Mr. Raubenheimer currently holds the position of Vice President Claims Experience at USAA. He joined the NICB Board of Governors in 2016.
Between 1986 and 2001, Mr. Raubenheimer worked for USAA in Northern Virginia and held numerous auto and property claims adjuster positions. He transferred to the Norfolk, Virginia in 2001 as a Casualty Claims Manager and was soon elevated to a Director position. He was promoted to Claims Operations Executive Director in 2005 and relocated to San Antonio. In 2007, he transitioned to Executive Director of the Auto physical damage claims process at USAA and eventually assumed responsibility for Physical Damage Operations. He was promoted to Assistant Vice President of Claims Security (SIU) in 2013. In 2015, his responsibilities were expanded to include Physical Damage, Total Loss and Subrogation/Salvage Operations at USAA.
Mr. Raubenheimer attended the University of Delaware where he earned a bachelor's degree in Criminal Justice. He currently holds the AIC, SCLA and CPCU designations.
Ms. Rodriguez is Vice President – Operations for Auto Club of Southern California. She was appointed to the NICB Board of Governors in 2018.
In her current role since April 2018, Ms. Rodriguez is responsible for all claims operations in the company’s 20+ state footprint. She began her career in the P&C industry in 1987 when the Auto Club hired her to be a Claims Receptionist at her local branch office. In 2008, she was promoted to Claims Staff with various regional offices reporting to her, including Special Investigations, the Texas Market, Casualty, and Early Response Auto Offices. Her assigned area of expertise was casualty claims.
After 26 years in auto claims, Ms. Rodriguez was selected to be the Club’s first Property Technical Manager in January 2014. In that role, she focused on increasing her technical expertise, while improving both service and severity for the enterprise.
Erik A. Roen
Mr. Roen is Senior Vice President for Travelers and serves as a member of the Claim Senior Leadership Team. He joined the NICB Board of Governors in 2017.
In his current role at Travelers, he has overall responsibility for the business intelligence and analytics strategies in support of the Claim and Risk Control organizations as well as leading the Travelers Investigative Services area. He is also a member of Travelers’ Analytic Management Committee (AMC) and is the executive sponsor of Travelers wide Data Management practices, including Big Data and Third Party Data. Prior, he served as Vice President of Business Intelligence supporting Middle Market. He also served as Chief Financial Officer for Risk Control for five years and was responsible for establishing the analytics department. He joined Travelers in 1998.
Mr. Roen holds a bachelor’s degree in economics from Wheaton College and an MBA from the University of Connecticut. He is a graduate of the Financial Management Leadership Development Program.
NICB Advisors to the Board
Mr. Barnes is the Special Investigations Unit National Director at Farmers Insurance and has worked in the insurance claims industry for over 27 years. He became an Advisor to the NICB Board of Governors in 2019.
In 2019, Mr. Barnes was elected to serve as President on the International Association of Special Investigation Units (IASIU) Board of Directors. He previously served as Vice President on the IASIU Board of Directors. Mr. Barnes served on committees including the Texas Auto Burglary Theft Prevention Authority (ABTPA), the Texas Committee on Insurance Fraud, and the North Texas Crime Commission Auto Theft Task Force.
Mr. Barnes received a Bachelor of Business Administration from the University of Texas at Arlington in 1989. He achieved a Fraud Claim Law Associate (FCLA) designation and Graduate in Claims Administration (GCA).
Richard Della Rocca
Mr. Della Rocca is Vice President – ISO Claims Solutions. He became an Advisor to the NICB Board of Governors in 2013.
Mr. Della Rocca oversees the development and operation of several key ISO claims products and services, including ISO ClaimSearch, ISO Claims Outcome Advisor, and other claims and anti-fraud information and software solutions. Prior, he served as Assistant Vice President – Business Development, where he was responsible for identifying and successfully completing acquisitions and strategic alliances in support of ISO’s strategic business units and subsidiaries. He joined ISO as an Assistant Manager in 1995 and later served as Assistant Vice President – Marketing. Before joining ISO, he held positions in product development and marketing management at Continental Insurance Company.
Mr. Della Rocca earned a bachelor’s degree in communications from Rutgers University and holds the Chartered Property Casualty Underwriter (CPCU) designation.
Mr. Jay is the Executive Director of the Coalition Against Insurance Fraud (Coalition), where he has overseen its government affairs, public outreach and research efforts since the organization’s founding in 1993. He was appointed as an Advisor to the NICB Board of Governors in 2008.
Mr. Jay previously served as the Vice President of Communications at the National Association of Professional Insurance Agents, where he developed joint industry-consumer coalitions and worked in consumer affairs, public relations and publishing. He received a business administration degree.