FraudSmart® Webinars

Virtual Instructor-Led Training (vILT) FraudSmart® webinars were designed for the new “frontline” claims personnel. These live, interactive, one-hour virtual presentations provide opportunities to participate in class and engage with the instructor. Users can choose different training topics to create a more personalized training program.

These virtual sessions utilize a webinar platform and feature professional and industry-expert instructors for each topic. Many courses have been approved for Continuing Education (CE) credits in certain states.

To access a FraudSmart course, register through NICTA.org. If you do not have NICTA access, fill out this request form.

Webinars work best with Google Chrome or Firefox. Internet Explorer may cause issues with poll questions.

To request CE credit, the following criteria must be met:

Attend session via computer (CE credit cannot be provided if attending the session via phone call only)
Attend session for a minimum of 55 minutes
Respond to all poll questions

Vehicle Arson After Wildfire

June 2, 2026 | 12 pm CST

Wildfire events are increasing across the U.S., leaving behind thousands of damaged vehicles. While many are legitimate losses, others are opportunistic fraud cases staged under the cover of chaos. This session equips investigators with strategies to identify arson indicators, analyze vehicle burn patterns, leverage technology and AI, and collaborate with fire agencies to distinguish between authentic wildfire damage and staged vehicle losses.

CE Credit Not Available

Pet Insurance Fraud

June 16, 2026 | 12 pm CST

This course provides a comprehensive overview of pet insurance fraud, including its impact, detection, prevention, and legal implications. Participants will learn about different types of pet insurance fraud, recognize red flags, and understand the legal consequences of fraudulent activities. The course also covers advanced detection tools and ethical considerations, with a practical scenario.

CE Credit Not Available

Vehicle Inspections 101

June 18, 2026 | 12 pm CST

This virtual instructor-led course provides a basic overview on how to inspect and identify a vehicle. Various ways to identify a fraudulent VIN are explained and fraud indicators and action steps are identified. This course is suitable for insurance agents and others.

CE Credit: DE, FL, NC, & TX

Bridging the Gap and Creating Successful Collaborations with SIU, NICB, Law Enforcement and the Dept of Insurance

June 23, 2026 | 12 pm CST

Insurance professionals are often confused about what everyone’s role is in the fight against insurance fraud. This is especially true for those who transition from Claims to Special Investigations. NICB is the nexus to bring it all together. We’re pleased to welcome guest speakers Lance Foss, MJA FCLS CIFI, of Atlantic Casualty and SA Bernie Maness, NICB, to demonstrate how insurance professionals can put it all together. They will explain how each entity works and discuss ways to create Successful Collaborations with SIU, NICB, Law Enforcement and the Dept of Insurance. Join us for this special 2-hour session.

CE Credit Not Available

Field Safety & Professional Comm. Skills

June 25, 2026 | 12 pm CST

This course is designed to equip participants with essential skills to support safety in the field and enhance professional communication. Participants will learn how to identify and mitigate potential hazards, develop effective communication strategies, and maintain situational awareness. The course also covers the importance of professional etiquette and provides practical techniques for handling difficult situations.

CE Credit Not Available

FraudSmart® Webinars

Vehicle Arson After Wildfire

Pet Insurance Fraud

Vehicle Inspections 101

Bridging the Gap and Creating Successful Collaborations with SIU, NICB, Law Enforcement and the Dept of Insurance

Field Safety & Professional Comm. Skills

Casualty Fraud