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National Insurance Crime Bureau

NICB and Consumer Protection Coalition Warn Consumers on Alleged Auto Glass Assignment of Benefits Abuse in Florida

The Consumer Protection Coalition (CPC) and National Insurance Crime Bureau (NICB) today jointly released two new video public service announcements (PSAs) warning consumers about alleged Assignment of Benefits (AOB) fraud and abuse on auto glass claims. These PSAs, available in English and Spanish, are intended to raise awareness and help protect Florida consumers from falling victim to auto glass insurance scams.

Auto glass and collision repair facility operators that have their customers assign the benefits to their claim to the repair facility typically do so to secure higher labor rates than insurers are willing to pay or to reduce or avoid discounts demanded by insurers. Having been assigned the benefits of a claim, the repair facility can file suit against the insurer to receive higher payments.

News article: https://collisionweek.com/2021/02/11/nicb-consumer-protection-coalition-warn-consumers-alleged-auto-glass-assignment-benefits-abuse/