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National Insurance Crime Bureau

Real Stories from Real Victims

DES PLAINES, Ill., Feb. 5., 2020 — The National Insurance Crime Bureau (NICB) launches a new video series featuring real stories from victims of unscrupulous roofers in Colorado.  

The victims in the video bravely describe how they unknowingly were scammed by roofing contractors that presented themselves as reputable but, in fact, were engaged in insurance fraud following a series of hail and wind storms that swept across the state.   

Video | Infographic

Roofing Contractor Infographic thumb

“In this important series of interviews, we hear from the victims themselves how, in their darkest hour, fraudsters took the opportunity to scam them! By courageously telling their stories, we at the NICB believe it will educate and prevent others from falling victim to these opportunistic fraudsters ” said NICB Chief Operating Officer Jim Schweitzer. 

Unscrupulous contractors who chase around the country following the path of storms, often solicit business door-to-door and prey on the elderly or other vulnerable victims to try to get them to sign a contract and hand over a payment. Then they are never seen again or fail to do the repairs as promised. We always encourage policyholders to contact their insurance company or agent before hiring a contractor to do the work. 


  • Get more than one estimate. Never let a contractor pressure you into hiring them. 
  • Work with only licensed and insured contractors. 
  • Demand references and check them all out. 
  • Ask to see the salesperson’s driver’s license, write down the license number, and their vehicle’s license plate number. 


  • Get contract terms in writing. Cost, time schedules, payment schedules, guarantees, work to be done, and other expectations should be detailed. 
  • Never sign a contract with blanks or incomplete information. 
  • Never pay a contractor in full or sign a completion certificate until the work is finished, and ensure reconstruction is up to current code requirements. 

Media Contact

If you have a question, want further information on the NICB, or to discuss insurance fraud or vehicle crime, please contact:

Tully Lehman
Senior Public Affairs Manager

Brooke Kelley
Vice President of Communications

Or, if you are a reporter and have a request or question, please complete the Media Request Form.

Anyone with information concerning insurance fraud or vehicle theft can report it anonymously by calling toll-free 800.TEL.NICB (800.835.6422) or submitting a form on our website.

About the National Insurance Crime Bureau: Headquartered in Des Plaines, Ill., the NICB is the nation's leading not-for-profit organization exclusively dedicated to preventing, detecting and defeating insurance fraud and vehicle theft through data analytics, investigations, learning and development, government affairs and public affairs. The NICB is supported by more than 1,400 property and casualty insurance companies and self-insured organizations. NICB member companies wrote over $525 billion in insurance premiums in 2019, or more than 82% of the nation's property-casualty insurance. That includes more than 95% ($241 billion) of the nation's personal auto insurance. To learn more visit