Special Agent Tim Harrelson Receives IASIU Multi-Jurisdiction Award for Excellence

The National Insurance Crime Bureau (NICB) is happy to announce Special Agent Tim Harrelson, alongside Attorney General Investigator Stacy Kirkpatrick and Pinnacol Assurance SIU Matt Heiderich, will be receiving the IASIU Multi-Jurisdiction Award for Excellence for the outstanding investigative work in the case of Carlos Nava and Metro Area Insurance Group. Tim and Stacy were also recognized by the IASIU Colorado State chapter as Rocky Mountain IASIU Investigator of the Year for their work on this case.

Tim Harrelson RMASIU Award

By July of 2017, the NICB received multiple questionable claim referrals regarding Colorado licensed independent insurance producer Carlos Palacios Nava and his business, Metro Area Insurance Group (MAIG). These referrals stated Nava allegedly provided false information to insurers when issuing policies and assisted clients with fraudulent claims.  

After issuing a ForeWarn Alert, SA Harrelson’s assistance was requested by Pinnacol SIU Matt Heiderich in an investigation regarding Nava’s involvement in alleged forged insurance certificates. Through this investigation, it was discovered Nava was involved in multiple paper accident claims through different insurance companies. It was clear this was going to be a huge investigation. SA Harrelson contacted the Colorado Department of Revenue, Division of Motor Vehicles Enforcement, and the Colorado Bureau of Investigation for assistance.   

SA Harrelson organized an undercover operation to attempt to purchase an insurance policy through Nava. The undercover officer met with Nava multiple times, stating she received a ticket and a traffic summons for having no insurance. Nava overcharged the undercover officer for a backdated policy.  He then provided a letter for court and a phony insurance card, attempting to indicate the undercover officer had insurance prior to the ticket and traffic summons. Nava also explained to the undercover officer specifically how to file a fraudulent claim with insurance companies, noting to wait several weeks after purchasing a policy in order to avoid SIU attention.  

The investigation revealed Nava was linked to three policies belonging to three different names. During a seven month period, there were five vehicle-related claims filed on these policies. Carlos Nava was the claimant on three, while a relative was the claimant on the other two.   

SA Harrelson took a deep-dive into this investigation and interviewed the previous owners of the vehicles involved in these claims. It was determined each vehicle had been previously damaged in an accident before Nava purchased them. Armed with proof of fraud, SA Harrelson presented the information to the Colorado Attorney General’s Office. An investigation was immediately initiated. It revealed Nava forged Certificates of Insurance, forged proof of insurance cards, and wrote multiple letters to courts stating that defendants had vehicle insurance prior to receiving traffic citations, when in fact, they did not have any such insurance.   

Carlos Nava pled guilty to one count of Attempt to Influence a Public Official, two counts of Insurance Fraud and one count of Forgery.  He was sentenced on July 12, 2019 in Denver District Court to five years supervised economic crime probation, specifically requiring he reverse a quit claim deed on his property, 250 hours of useful public service, 60 days in jail, and was also ordered to pay $27,751.78 in restitution, including $327 to NICB for the special ops funds used to pay for the policy purchased by the undercover officer. 

Anyone with information concerning insurance fraud or vehicle theft can report it anonymously by calling toll-free 800.TEL.NICB (800.835.6422) or submitting a form on our website.

About the National Insurance Crime Bureau: Headquartered in Oak Brook, Ill., the NICB is the nation's leading not-for-profit organization exclusively dedicated to combatting and preventing insurance crime through Intelligence, Analytics, and Operations; Education and Crime Prevention; and Strategy, Policy, and Advocacy. The NICB is supported by more than 1,200 property-casualty insurers, self-insureds, rental car, vehicle finance, and auto auctions. To learn more, visit www.nicb.org.