Passenger and Commercial manuals are complimentary for NICB member companies, as is the Passenger Vehicle Identification Manuals 1937-2011 CD. Log in at the top of the page to the members-only website to request these items at no cost, as well as other NICB fraud awareness publications and training guides. Once you're logged in, go to Theft and Fraud Awareness and click on Material Request. If you do not have a User ID and Password, please contact NICB Technical Support at 800.447.6282, ext. 7003.