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Participate in the CFAW Chat on X
1:00 pm CST - Tuesday, May 21st
Co-Hosted by Florida's Insurance Consumer Advocate, Tasha Carter. Share your tips and resources on contractor fraud prevention!
Attend Events
Wednesday, May 22nd
12:00 pm CST - CFAW Virtual Panel Discussion (NICB Members Only)
Join us for a compelling Contractor Fraud Panel Discussion during NICB’s 3rd annual Contractor Fraud Awareness Week. Our distinguished panel of insurance industry experts will engage in a compelling discussion about Contractor Fraud and its impact on the insurance industry. Learn about the latest schemes, fraud indicators, and action steps from recent cases.
1:00 pm CST - AARP Fraud Watch Network Facebook Live with NICB President & CEO, David J. Glawe
Kentucky Insurance Fraud Expo in Louisville, KY
Partnering with the Kentucky Farm Bureau, NICB is co-hosting an insurance fraud event designed to provide networking, conversation, and training on a variety of types of fraud trends, focusing on Contractor Fraud during the Lunch and Learn Session. Registration is available at no cost, and continuing education credits will be offered.
Thursday, May 23rd
12:00 pm CST - Nomadic Organized Crime FraudSmart® Webinar
A nomadic person by definition is someone who roams around or moves from one place to another, often seasonally. Some nomadic groups do this for the purpose of committing insurance fraud. This course provides a basic overview of nomadic organized crime within the insurance industry; the schemes, fraud indicators and action steps for insurance professionals to consider.
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State Support
Proclamations
2023 State Proclamations
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- Not Yet Supported
Alabama
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Florida
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Georgia
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Hawaii
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Illinois
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Mississippi
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Massachusetts
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New Hampshire
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New York
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North Dakota
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South Dakota
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Utah
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Washington
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Wisconsin
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Do Your Research
NICB Fraud Resources After a Disaster
While you may not be able to stay out of the path of a natural disaster, you can equip yourself with the right information to avoid dishonest contractors lurking in the wake of that disaster.
Disaster Fraud Resources Contractor Search Checklist
NICTA On-Demand Courses
Catastrophe Fraud
This course on the identification and investigation of Catastrophe Fraud provides an overview of the indicators of this type of activity and shows the proper investigative steps to take when presented with a questionable claim involving a claim after a catastrophe.
*Registration is restricted to NICTA users.
Contractor, Vendor and Provider Fraud
Learn to spot the indicators and the various types of schemes used to defraud the insurance industry.
*Registration is restricted to NICTA users.
NICB Regional Contacts
| Foreign Operations | 891 Kuhn Drive, Suite 201 Chula Vista, CA 91914 t: 888.815.9064 f: 847.544.7624 |
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Mid-Atlantic Region |
William Woolf, Director of Operations | wwoolf@nicb.org Territory: D.C., Delaware, Maryland, North Carolina, New Jersey, Pennsylvania, South Carolina, Virginia, West Virginia 53 Main St. PO Box 1108 Warrenton, VA 20186 t: 888.241.7159 or 703.222.6250, ext. 4 f: 703.222.6410 |
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Midwest Region |
Thomas Fabus, Jr., Director of Operations | tfabus@nicb.org Territory: Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, Tennessee, Wisconsin 1515 W. 22nd St., Ste. 1300W Oak Brook, IL 60523 t: 800.447.6282, ext. 7300 f: 847.544.7648 |
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Northeast Region |
Kevin Gallagher, Director of Operations | kgallagher@nicb.org Territory: Connecticut, Maine, Massachusetts, New Hampshire, New York, Rhode Island, Vermont 145 Pinelawn Road, Suite 330 South Melville, NY 11747 t: 888.241.8280 or 631.694.9201 f: 631.694.9236 |
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Northwest Region |
Wes Rethwill, Director of Operations | wrethwill@nicb.org Territory: Alaska, Colorado, Idaho, Montana, Oregon, Utah, Washington, Wyoming 3560 Bridgeport Way W, Suite 1D-9 University Place, WA 98466 t: 847.544.7901 f: 847.544.7909 |
| Southeast Region | Charlie Worsham, Director of Operations | cworsham@nicb.org Territory: Alabama, Florida, Georgia, Mississippi 14025 Riveredge Dr., Suite 130 Tampa, FL 33637 t: 888.241.8270 f: 813.977.1525 |
| Southwest Region | Niambi Tillman, Director of Operations | ntillman@nicb.org Territory: Arkansas, Louisiana, New Mexico, Oklahoma, Texas 1560 E Southlake Blvd., Suite 100 Southlake, TX 76092 t: 817.659.3397 f: 947.544.7212 |
| West Region | Ray Duncan, Director of Operations | rduncan@nicb.org Territory: Arizona, California, Hawaii, Nevada Northern, Central and portions of Southern California 2001 Financial Way, Suite 100 Glendora, CA 91741 t: 602.828.7793 |
State Resources
The more information you have to make a decision, the stronger it will be. The NICB encourages you to do your research before accepting offers for contractor services. If you need a contractor, it's important to use the resources available to you
View resources for the states below.
FAQs
Common Questions
| Question | Answer |
|---|---|
| What is Contractor Fraud Awareness Week? | Contractor Fraud Awareness Week is a public awareness program developed by the National Insurance Crime Bureau to highlight the problem of contractors and vendors that take advantage of disaster victims in the aftermath of catastrophes. |
| How do contractors and vendors take advantage of catastrophe victims? |
Following a wildfire, hurricane or tornado, victims are stressed and at their most vulnerable. This is the opportune time for deceitful contractors try to take advantage of homeowners by offering quick solutions to get their homes and lives back in order. Believing they are the answer, homeowners are pressured to sign a contract -- a contract that may cost them and their insurer thousands of dollars and may not even result in the repairs expected. |
| What can catastrophe victims do to prevent falling to one of these scammers? |
By being informed and prepared before a disaster ever strikes, homeowners will be more immune to the promises and schemes of fraudulent contractors and vendors. Prior to a disaster, homeowners should make sure they understand their insurance protection and assure all policies are paid and up to date. Insurance companies are the first line of defense against fraud. They can build a list of reputable contractors in their area and look up their contractor license, reviews, and Better Business Bureau (BBB) information. By documenting that information and storing it in an accessible place – like email or with a family member, they will be prepared to contact those contractors immediately following a disaster and be prepared to start the recovery process. After a disaster, they should be skeptical of unsolicited help from a contractor. If a contractor claims to be approved by FEMA or the government, that’s a red flag because FEMA doesn’t approve contractors. Those who have that pre-vetted list of contractors should access that and verify the information. Others should start that process of checking licenses, reviews, and BBB information. Don’t be pressured into signing anything, and work with your insurance company to assure all repairs are covered by your policy. Download NICB’s Post-Disaster Contractor Search Checklist to document the process. |
| How can I participate in Contractor Fraud Awareness Week? | Start by becoming a Proud Partner. Add your voice and support to the messaging by posting and sharing content with your customers and social media communities. Share your experience. Identify customers who can share their stories to keep others from falling victim. Check all the events scheduled for May 20-24, register for training, and download all our assets. |
| Where can I go to get more information about Contractor Fraud Awareness Week and what I can do to avoid fraud? | Review all the information available on this page and get additional information from our CFAW partners: Insurance Information Institute, Northwest Insurance Council, Rocky Mountain Insurance Association, Florida's Insurance Consumer Advocate, Insurance Council of Texas, and the AARP. |